Support

MUSE SERVO Vinyl Cutter Basic Setup Video

MUSE Servo Basic Setup Video Tutorials. This video tutorial walks you through setup and installation of the MUSE Servo Vinyl cutters, available exclusively from SIGNWarehouse. 

Get 24/7 Support from SignWarehouse

Live chat and phone support hours are now Monday - Friday from 7:00 AM - 7:00 PM Central Time.  Email communications, also referred to as "tickets," are also handed during...

Support Resources for Forever TransferRIP

At SignWarehouse we always strive to bring you the most up to date information about exciting new products. While we no longer carry Forever TransferRIP products we invite you check...

MUSE M-Series Vinyl Cutter Support Resources from SignWarehouse

Begin your experience with your new MUSE M-Series vinyl cutters by viewing the setup video. The video is presented in 20 segments that walk you through stand assembly, ports, loading...

Graphtec FC9000 Cutters - Set Your Number of Pinch Rollers

Proper placement and pressure adjustment of a cutter's pinch rollers are key to achieving optimal cutting performance from any cutter. 

Category Directory - Q-Series Vinyl Cutters

Q-Series Vinyl Cutters Basics   Contour Cutting Q/A Cutter Protection Strip Pinch Roller Placement on Graphtec and Q-Series Cutters Loading and Tracking on Graphtec and Q-Series Cutters Origin Point on Graphtec...

Manually Adjusting the Mark Sensor Offset Position

This article provides instructions for manually adjusting the mark sensor offset for Graphtec cutters. What You Need to Know About Manually Adjusting the Cutting Position We are referring to the...

Adjusting the Registration Mark Sensor Sensitivity

If you replace the Auto-registration mark sensor or the main board on your FC-8000 (Q24, 30, 42, 54, 64) you need to adjust the sensitivity. Adjusting the Auto-Registration Mark Sensor...

Resetting a Q-Series Cutter - 24/30/42/54/64

In this article, you will find the steps to resetting a Q-Series printer to the factory default settings..

Tips from Techs: Cannot Open Port for GCC Cutters

If you're encountering the “Cannot Open Port” error in your LXi 22 Production Manager software while you're using your GCC cutter, this typically indicates that the software cannot communicate with...

Tips from Techs: Mimaki Printer Maintenance

Like many other valuable possessions we have (vehicles, homes, etc.) Mimaki printers require regular, preventative maintenance. Ignoring preventative maintenance will greatly shorten the life of a printer, which could be...

Product Support Favorites: Recommendations from Jerry & Dave

We interviewed leaders from the Product Support team find out what their favorite products are at SignWarehouse.  Jerry, the Product Support Manager, and Dave, a Product Specialist and the Product...

Product Support Favorites: Recommendations from Timothy, Leif, & Jason

We interviewed our Product Support Technicians to find out what their favorite products are at SignWarehouse.  Timothy, Leif, and Jason, experienced and talented Senior Product Support Technicians at SignWarehouse, let...

Tips from Techs: Mimaki Printer Setup Environmental Requirements

Your success as a Mimaki printer owner and user begins with the right setup. From experience, we have found that harnessing the capabilities of a Mimaki printer requires that the...

Learn to Operate Your Graphtec CE8000 Vinyl Cutter

These instructions will help you correctly operate your Graphtec CE8000 vinyl cutter. 

How to Ship Equipment to SignWarehouse for Repair

If you need repair service performed on your printer, vinyl cutter, laminator, or heat press, we are happy to assist. Some repairs can be completed by end users with parts...

Tips from Techs: Pinch Roller Fix and Setup for MUTOH Printers

This Tip from Techs is specifically written for working with 24' MUTOH Printers. You can perform a pinch roller fix or basic setup with the following instructions. (MUTOH's latest firmware...

SIGNWarehouse Product Support Shipping Policies for Equipment Repairs

SIGNWarehouse Product Support Shipping Policies for Equipment Repairs   A certified SIGNWarehouse technician must first authorize the equipment to come back to us for a repair. You must begin by creating...

Vinyl Cutter Warranty from SignWarehouse

SIGNWarehouse Vinyl Cutter Warranty DocumentApplicable to all Vinyl Express and MUSE brand cutting plotters.Warranty Coverage Period: Unless stated otherwise on the original sales agreement, the product comes with a one-year...

Raster and Vector Graphics - Seeing the Differences

It's important to know is the difference in raster and vector graphics. Simply put, vector and raster are two primary types of digital graphics. However, they differ significantly in how...

UniNET DTF 1000 Support Resources at Your Fingertips

Congratulations on the purchase of your new UniNet DTF direct to film printer! This page is your portal for accessing all of the support and setup assistance you need to...

Daily and Weekly Printer Preventative Maintenance

Running a successful printing business takes more than just owning the right equipment and supplies and having a lot of customers. It's also about properly using and maintaining your equipment,...

Roland VersaStudio BN2 Series Support Resources

Here you will find all the essential resources for setting up and using your new BN2-20 or BN2-20A VersaStudio printer-cutter. Below you will find links to all of Roland DGA's...

On-Site Service and Repair Options

Customers needing additional support for equipment no-longer covered by warranty may want to consider purchasing on-site service or repair from a certified SIGNWarehouse technician.

Rogue Training Videos from SignWarehouse

Get to know your Rogue vinyl cutter with these helpful Rogue training videos. View these Rogue training videos in order or use the playlist to navigate to the video most...

Re-installing / Updating LXi Software

Let’s clear up some misconceptions about Vinyl Express LXi 12, 19, and 22. At one end of the spectrum, we have users who fear they can never switch computers because...

Product Support from SignWarehouse at Your Fingertips

Upgrading to Windows 11… Windows 11 was released on October 5, 2021. We will not be able to support any software, printers, or cutters if you decide to try updating to...

Successfully Setting Up Your enduraCUT™2

The software installation is often the most time-consuming part of setting up new equipment. Instead of breaking your momentum later, it may be best to begin your software download first....

enduraCUT™ 2 Manual

Users of the enduraCUT™2 love its quiet and precise digital servo motor, the expanded LCD control panel, and more cutting force than its predecessor! Learn all that makes this cutter...

LXi Autotracing - No Cuttable Object Error

LXi Autotrace Error: No Cuttable Objects - Why it happens and how to solve it. How to fine tune your autotrace settings, and how to edit the autotrace to make...

Support Resources for the LXi 22 Vinyl Software for Vector Designs

Vinyl Express LXi 22 has been released! Like its predecessor, LXi 19, LXi 22 is a cloud-based vector design suite made specifically for the vinyl sign and graphics industry. LXi 22...

Solving' Static Electricity Problems and Magenta Channel Loss

As the air gets drier, problems start to arise in some sign shops because of the unique properties of plastic films and static electricity. It’s common knowledge that his can...

MUSE Artisan Setup Video - English

As comprehensive as we tried to make the Artisan setup video, it’s not the only support resource for the Artisan. The User Manual and other resources are available on the...

MUSE Artisan Setup Video - Spanish

Felicidades por comprar una nueva cortadora de vinilo MUSE Artisan. Havenido al lugar correcto para comenzar. Para ver los tutoriales en video de configuración de la cortadora de vinilo MUSE...

Find enduraLAM Cold Laminator Manuals - endraLAM3 & enduraLAM 24

When our customers requested an entry-level cold laminator that was both easy to use and simple in its structure, SignWarehouse responded with the reasonably-priced enduraLAM3 Cold Laminator without sacrificing efficiency or reliability.

Tablets, Cutters, and USB-C

  As tablets get bigger and grow keyboards, the line between tablet and PC is blurring. However, there is one clear demarcation between the two. Personal computers have industry standard...

Vinyl Express Qe6000 Driver Solution Is the Keyspan Adapter

On July 17, 2022 Microsoft pushed out a Windows 10 update that seems to have effectively broken the Vinyl Express USB driver. Affected customers began reporting a range of errors...

Discontinued LXi Software: Support Update

As the digital infrastructure gets upgraded support for old software is no longer feasible. It's time to move on. Now's the time to update your old LXi software and keep...

Vinyl Cutters End of Life Bulletin

As technology advances, computers and their peripherals become obsolete. We are accustomed to the idea that what used to be cutting-edge PCs are now paperweights. Advances in memory, processing power,...

MUTOH Virtual Status Monitor for ValueJet VJ-628 - VJ24

Virtual Status Monitor Download and install the following components to replace your missing Virtual Status Monitor (MSM) for Mutoh's ValueJet VJ-628. Note: The MUTOH MSM can now be used with...

Vinyl Cutters Settings Guide from SignWarehouse

The Vinyl Cutter Recommended Materials Settings Guide includes recommended speed, force, and blade settings for almost all of the vinyl cutters sold by SignWarehouse.

PrismJET 54 Gen2 Support Resources from SignWarehouse

Welcome to the PrismJET 54 Gen2 support resources page. Here you will find all the essential resources for setting up and using your new second-generation 54-inch PrismJET printer. Below you...

PrismJET Software Installation and Ethernet Connection

Having trouble connecting your large-format PrismJET printer to your PC? You're in the right place. This excerpt from our PrismJET 54 Gen2 basic setup video will show you how to download and...

MUSE Artisan Video de Configuración en Espanol

Tratamos de hacer el video de la configuración de Artisan lo más completo posible sin embargo no es el único recurso de ayuda para Artisan. El Manual del usuario y...

PrismJET 54 Gen2 Basic Setup Video - Part 1 of 2

Congratulations on your purchase of a new PrismJET 54 Gen 2 large-format printer. You’ve come to the right place to get started. The setup & training video includes essential information...

PrismJET 54 Recommended Maintenance & More

If your sign business is up and running, the most important thing you can do to keep your printer up and running is make sure your maintain it properly. This...

Downloading the Correct Printer ICC Profiles

Download the printer ICC profiles that correspond with your PrismJET, Mutoh ValueJET, or XpertJet printer. After downloading the zipped folder, extract all files to your desktop or into a folder...

PrismJET 54 Gen2 Recommended Usage & More

Proper maintenance and usage are important parts of what’s required to keep your printer in good operating condition. Leaving a large format printer sitting idle for long periods of time...

Finding MUSE Artisan Cutter Support Resources

Welcome to the MUSE Artisan vinyl cutters support for the vinyl cutters. Here you will find all the essential resources for setting up and using your new MUSE Artisan vinyl cutter....

MUSE Artisan Vinyl Cutter Setup Video from SignWarehouse

MUSE Artisan Vinyl Cutter Setup Video: English Congratulations on your purchase of a new MUSE artisan vinyl cutter. You've come to the right place to get started. To view the...

LXi License Loop

It can be frustrating when the computer you’ve been using for years suddenly dies, and you’ve lost access to all of your important files. Moving your hard drive to another...

MUTOH UV-LED Printer Firmware Update

You may have noticed some changes with MUTOH Graphtec plotter printers. They have started selling their XpertJet Series. The new XpertJet models build on MUTOH’s tradition of ground-breaking innovation and...

SilverBolt Heat Press User Support Manuals

Sign Warehouse’s SilverBolt™ series heat presses are engineered for high-production decoration businesses. SilverBolt™ heat presses include features like advanced control panels, electric auto open and close platens, and multiple controllers...

PrismJET VJ54 Maintenance Station Replacement

All inkjet printers require regular maintenance. Cleaning and maintaining your printer protects your investment and assures long life and uninterrupted production. Some of the regular maintenance requires replacing consumables such...

Vinyl Express Q Series Gen3 Support Resources

Vinyl Express Q Series Gen3 Support Resources Welcome to the Vinyl Express Q Series Gen3 vinyl cutter support resources page. Here you will find all the essential resources for setting...

Q Series Gen3 Setup Video from SignWarehouse

Vinyl Express Q Series Gen3 Setup Video Click the thumbnail below to begin viewing the Q Series Gen3 setup video. The setup video will guide you through stand assembly, basic...

Recovering Idled Printers & Recommended Maintenance

All wide format printers need to be used every week! Regular and consistent ink flow is key to maintaining a wide format solvent printer. This means that you need to...

Graphtec Vinyl Cutter Manuals and Drivers

Download the driver and manual associated with your Graphtec Cutter/Plotter. Save the file to a location you can find on your computer. Then, extract the contents and click the application...

MUSE M-Series Vinyl Cutters Configurar Video: Espanol

MUSE Vinyl Cutters Configurar Video: Espanol Felicidades por comprar una nueva cortadora de vinilo MUSE M-Series. Ha venido al lugar correcto para comenzar. Para ver los tutoriales en video de...

MUSE M-Series Vinyl Cutter Setup Video in English

MUSE Vinyl Cutters Setup Video: English Congratulations on your purchase of a new MUSE M-Series vinyl cutter. You’ve come to the right place to get started. To view the MUSE...

Create Space Software Support Resources from SignWarehouse

Welcome to the SIGNWarehouse Create Space software support page. Here you will find all the essential resources for using your Create Space for Mac software. Please peruse the links below...

iColor Series Support Documents - 500 Series and 600 Series

iColor Series Support Documents - 500 Series and 600 Series  The iColor® 500 and IColor 600 Series LED laser printers from UniNet offer unique and low-cost digital technology for mid-run...

Recommended PrismJET VJ54 Maintenance Procedures

If your sign business is up and running, the most important thing you can do to keep your printer up and running is make sure your maintain it properly. This...

VJ54 Recommended Usage & Other Large Format Eco-Solvent Printers

In a wearable tech world, you may well be familiar with the term ‘sittin disease’. Sitting disease refers to the various health impacts of a sedentary lifestyle. Research says that...

Rogue Vinyl Cutter Resources

Vinyl Express LXi 12, FlexiSign 12 or FlexiSign 19 is essential software for operating the new Vinyl Express Rogue Series vinyl cutter. However, many Sign Warehouse customers purchased their software...

Helpful Tips from EnduraPRESS User Manuals

Find Helpful Tips from EnduraPRESS User Manuals Sign Warehouse's enduraPRESS™ series includes swing-away and clamshell heat presses suitable for heat transfer vinyl, shirt sublimation, ChromaBlast, and laser transfers. Download the manual...

R-Series Quick Start Guide

Vinyl Express R-Series cutters are praised for their user-friendly simplicity. So much so, most users agree they don't need a manual. Still, the Vinyl Express R Series Quick Start Guide...

User Manual for Vinyl Express Qe60 Vinyl Cutter

Download a User Manual for the Vinyl Express Qe60 vinyl cutter

Vinyl Express Qe60+ User Manual from SignWarehouse

Download the Vinyl Express Qe60+ User Manual Click here to download the User Manual for the Vinyl Express Qe60+

Download Flexi-LXi Fonts and Vector Clip Art

SignWarehouse is happy to provide downloadable Flexi-LXI fonts and vector clip art graphics to be used with your LXi and Flexi software.

How Do I Set My Printer's IP Address?

The instructions for setting your MUTOH or PrismJET printer's IP address are included in the PrismJET VJ54 setup video. For your convenience, we've posted an excerpt from that video here....

PrismJET VJ64 High-Capacity Ink Adapter Option

With a large format printer the size of the PrismJET VJ64, many customers want to upgrade to larger ink cartridges to reduce costs and increase productivity. The standard plug-in ink...

PrismJET VJ64 Support Resources from SignWarehouse

PrismJET VJ64 Support and Setup User Manual You'll find all the information you need for setting up your new PrismJET VJ64 in the MUTOH 1604 user manual. The PrismJET VJ64 Support...

Oki Laser Transfer Support Resources - Videos and Manuals

The OKIdata LED textile transfer printers are a compelling option for digital decoration of light and dark apparel and various hard-surface items, including drinkware and promotional items. This page contains...

Setting Up a USB-to-Serial Keyspan Adapter

Some vinyl cutters require a serial connection which is unavailable on most modern computers (especially laptops). To connect a serial driven device to a computer that only has USB ports,...

PrismJET VJ54 Warranty for Parts & Labor

Explaining the PrismJET VJ54 Warranty The PrismJET VJ54 comes with a one year on-site parts and labor warranty. Extended warranties are available through our sales or Product Support departments. The...

Category Directory - Using PrismJET Printers

PrismJET Printers - Use the Category Directory to Find Your Match PrismJET Basics Installing Your Printer PrismJET Downloads: Printer User Manuals Printer ICC Profiles PrismJET Maintenance: Cleaning Clogged Nozzles Setting...

R Series Cutter Installation Videos

SignWarehouse is pleased to offer helpful installation and user videos so our customers are empowered with knowledge about the products they purchase. These R Series Cutter Installation Videos below were...

Downloading ICC Profiles for PrismJET VJ64

How to Download and install ICC Profiles for your PrismJET VJ64 The PrismJET VJ64 uses MUTOH ICC profiles and presets for the ValueJET 1604X. These can be imported into the...

R-Series Driver for Windows 8 and Windows 10

R-Series Driver for Windows 8 and Windows 10 Download this driver to operate your R-Series with Windows 8 and 10. After saving the driver to your computer, double click on the...

PrismJET VJ54 Setup Videos for Continuing Support

Unboxing Remove the stand parts from the smaller of two boxes. Use setup guide (found in the larger box) to confirm receipt of all parts and hardware. Assemble stand by...

Our Best Way to Use HotFoil with CMYK Printers

LXi Video Tutorials and Training for User Success

LXi Video Tutorials and Training for User Success   LXi Video Tutorial - Lesson 1 - Getting Familiar  LXi Video tutorial lessons 1 to 5 apply to ALL levels of LXi...

How to add LXI to Your Antivirus Trusted List

If you've read our article about how to fix the app2.exe bad image error, you're aware of the fact that the ongoing battle between software companies and hackers sometimes has...

How to Fix the "app.exe Bad Image" Error Message

This is one of those good news - bad news articles. We have good news and bad news regarding software. The bad news: There are cretins, misfits, and miscreants who...

Fix Weak Color by Restoring Input Profiles

As if the world wasn't crazy enough, we recently discovered that some unseen force had been tampering with our RIP software. An exhaustive investigation has been launched. Details aren't fully...

R-Series Vinyl Cutter Recommended Settings

Maximize your R-Series Vinyl Cutter's performance by making the following adjustments to your cutter's and software's default settings. Step 1: Set Blade Depth Blade Depth is how far the blade...

Large Format Printer Upkeep, Support, and Maintenance

These instructions for proper large format printer upkeep can be applied to most large format printers. Read the manual for your specific printer model for more detailed instructions. Daily Use...

Troubleshooting Vinyl Cutter Tracking Problems

Here's a quick tip and demonstration for adjusting your media to achieve better vinyl cutter tracking. Troubleshooting vinyl cutter tracking problems is not difficult! We used a Vinyl Express R-Series in...

Print Color Issues - Match by Output

SignWarehouse proudly stands by the performance capabilities of each printer we sell. However, we understand the frustration expressed by customers when the color of their prints don't match that shown...

A Helpful Guide for 54 Inch Printer Setup

Download print-friendly Start Up Guide These instructions will guide you through proper setup of your new 54 Inch printer setup for the PrismJET VJ-54 or Mutoh ValueJET VJ 1324X printer and should...

Installing ICC Profiles for Mutoh Printers

Find helpful step by step-by-step guidance for installing ICC profiles for Mutoh printers. Installation Locate your downloaded folder containing the ICC Profiles This will be a zipped folder Right click...

Maintain Peak Printer Performance from Your PrismJET

The best way to maintain peak performance from your PrismJet 48 or VJ-1204 54" printer is to print daily. At a minimum, you must print at least every week. Not...

You Can Master Contour Cutting with the EndurCUT III

The EnduraCUT III'S AASII system makes contour cutting around printed images fast and accurate.

EnduraPRESS SD20 Helpful Heat Transfer Tips

The EnduraPRESS SD20 is the top-of-the-line model in our EnduraPRESS family of heat presses. The SD20 presents lots of new and exciting opportunities for heat transfer businesses. T-shirt vinyl, graphic...

How to Properly Adjust Auto-Cleaning on 426UF

It is important to use and clean your ValueJet-426UF regularly to avoid unwanted drying and clogged nozzles caused from sitting idle. For this reason, the printer’s Virtual Status Monitor (VSM)...

How to Vectorize Images with LXi and Flexi Software

SignWarehouse's LXi and Flexi software include vectorization tools that will convert bitmaps into usable images.  

PrismJET VJ24 Setup Videos from SignWarehouse

This video series focuses on setup of your new PrismJET VJ-24 Printer and should be used in tandem with maintenance videos found on the SignWarehouse technical site. There are a...

Replacing a Pinch Roller on R-Series Cutters

Replacing a pinch roller on R-Series vinyl cutters is a fairly simple process. The following instructions include pictures and video. You'll need a screwdriver as you access the back of the...

PrismJET VJ24X/Mutoh VJ628X Support Documents

Here are your essential support and startup documents for printing with White, Metallic, and Fluorescent ink with your PrismJET VJ24X printer. These resources are posted here for your convenience and...

Instructions for Setting Up Your EnduraLAM 3 Cold Laminator

Watch start-to-finish instructions on how to setup a new EnduraLAM 3 Laminator.

Save Media with True Shape Nesting for Contour Cutting

Fantastic contour cutting is possible! The True Shape Nesting feature found in LXi Rip 12 and Flexi 12 minimizes wasted media by allowing users to fit more objects within an assigned...

Automatically Find the Most Efficient Cutter Design Path

In most cases, SAi's LXi and Flexi vinyl cutting software will automatically plot the most efficient cut path for the designs that are sent. However, on some jobs, you will...

Simplifying Customer Art Approval Via SAi Cloud

Simplifying Customer Art Approval Via SAi Cloud The Art Approval tool is an exclusive feature for version 12 of LXI Master Plus and FlexiSign. The Approval tool allows users to...

Replacing Q-Series Pinch Rollers Can Be Easy

Replacing the Q-Series pinch roller on a Q-series cutter is easy in theory, but not always in practice. Full disclosure, the process can be a bit tedious. Still, with the...

Calibration Test Pattern for the AAS II™

This zipped folder includes a file for 600 millimeter (24") printing. This file is recommended for testing. There is also a calibration document for A4 sizing.

Find Help with the EnduraCUT™3 Manual from SignWarehouse

Cutter user manuals are necessary to put your equipment to its best use. Users of the enduraCUT™3 love its quiet and precise digital servo motor and precise contour cutting with...

Let SignWarehouse Help You Get Started with EnduraCUT3

Here is a summary of all you need to setup the Vinyl Express enduraCUT™3 vinyl cutter including installing the software, prepping the machine, and establishing communication from your computer to...

Category Directory - EnduraCUT Vinyl Cutters

The EnduraCUT directory helps you find what you need to properly use this great cutter.

Cutting Your First Job with VE LXi and an R-Series Cutter

Watch start-to-finish instructions on How to Cut your First Job with VE LXi (and an R-Series cutter). These instructions apply after users have downloaded and installed the software and have...

Answers to Your Contour Cutting Questions

What is Contour Cutting? Imagine printing a picture or drawing on a piece of paper and then cutting it out using a pair of scissors. A rushed job will probably...

Helpful 24 Inch Printer Maintenance Videos

Use these videos along with your user manual instructions found in the user manual to keep your cutters in peak performance. These videos do not replace the instructions in your cutter manuals,...

LXI Rhinestone Wizard Tutorial - Heat Press

This three-part heat press tutorial addresses how to create and apply hot fix rhinestone patterns on apparel using the LXI Rhinestone Wizard plug-in.

LXi Rhinestone Wizard Patterns Tutorial - Design

This three-part tutorial addresses how to create and apply hot fix rhinestone patterns on apparel using the LXI Rhinestone Wizard plug-in.

LXi Rhinestone Wizard Tutorial - Cutting and Weeding

This three-part LXi Rhinestone Wizard tutorial addresses how to create and apply hot fix rhinestone patterns on apparel using the LXI Rhinestone Wizard plug-in. Part 1: Design Part 2: Cutting...

Waste Less Vinyl by Minimizing Page Margins

Every cost-conscious operator wants to fit as many designs as possible onto as little vinyl as necessary. So when sending multiple copies of a design to the printer or cutter,...

Proxy Settings Error During LXi Cloud Installation

Users who receive a "proxy settings" message when trying to install the LXi Cloud program may need to adjust certain computer settings. Go to the Control Panel in Windows and...

Skillfully Use the EnduraLam3 150 Cold Laminator

Watch start-to-finish instructions on how to laminate your first job with the enduraLAM-150/enduraLAM3.

Output Size Compensation for Contour Cutting

If the contour cut is off from the printed image, you should first perform the Sensor Position Adjustment on the cutter. If the cut continues to be inaccurate you may...

When the Q-Series Condition Changes Automatically

Operators of Q-Series cutters may find that, when receiving a job, the machine will override the programmed condition and return to default condition settings. To avoid this, users can change...

The Ease of Correcting Contour Cut Problems

Several factors help determine whether a contour cut will align properly with the object to which it is applied. Let's consider four adjustments we recommend to resolve misaligned contour cuts.

Mastering Image Masking in Flexi - Part 2

In this example, we will mask portions of a Bitmap image that is partially surrounded by a white box. This example will be using a manipulated version of the Red...

Mastering Image Masking in Flexi - Part 1

In this example, we will mask portions of a Bitmap image that is surrounded by a white box. We are using the Tiger.TIF file that comes as a sample in...

Jobs Automatically Hold in Production Manager

There is a setting that can be changed in LXi and Flexi so that jobs are sent into the Production Manager queue where they "Hold" until you send them from...

Using the Shadow Effect Makes All the Difference

Your software allows you to place a shadow around any object. The following types of shadows are available: Applying Shadows to Objects To apply a shadow effect to one or...

Modifying the Default Fonts - Flexi and LXi Software

Flexi and LXi software allows you to determine which of the fonts on your system will be loaded when the software starts up. To modify the selection of fonts the software...

Restore Language Settings on Q-Series and Graphtec Cutters

It may seem that it will be overwhelming to try to restore language settings on your Q-Series and Graphtec cutters, so we outlined the steps to help you! To change...

Distorting Text and Objects - Flexi and LXi Software

LXi and Flexi's Distort Tool can be used to apply a variety of different effects to text and objects. To distort text, first create your text as you normally would....

Add Underlines or Boxes to Text - Flexi and LXi Software

While Flexi and LXi software has all of the crucial tools for professional design, it is important to remember that tools, options, and procedures vary from one design software to...

Category Directory - Master Your Mutoh Printers

Mutoh Printers Category Directory for Easy Reference & Best Use of Your Mutoh Printers Mutoh Basics Installing Your Printer for PrismJET and Mutoh ValueJET Printers Mutoh Downloads Printer User Manuals for PrismJET and Mutoh ValueJET Printers...

Category Directory - Master Your Graphtec Cutters

Graphtec Basics Contour Cutting Q/A Cutter Protection Strip Pinch Roller Placement on Graphtec and Q-Series Cutters Loading and Tracking on Graphtec and Q-Series Cutters Origin Point on Graphtec and Q-Series Cutters...

Category Directory - Master Your Vinyl Express Cutters

Vinyl Express Cutters Category Directory to Master Your Cutter Vinyl Express Basics Cutter Protection Strip Pinch Roller Placement on Graphtec and Q-Series Cutters Loading and Tracking on Graphtec and Q-Series...

Category Directory - R-Series Cutters

The R-Series category directory organizes what you need to properly operate your R-Series cutter. Find basics, downloads, how-tos, and more.

Category Directory - An Easy Reference for FlexiSignPro Software

Flexi/LXi System compatibility requirements lined out for your convenience.

Resetting LXi Cloud Software With the Preference Manager

Help for Resetting Your LXi 22 Software  Any time you're having an issue with the LXi program that you just can't figure out, you may want to reset the software...

Missing the Toolbar in Your LXi or Flexi Programs?

If your LXi or Flexi programs seems to be missing certain function options that you have seen before, it is possible that the necessary toolbar has been deactivated.

Why There Is a Box Around an Image In LXi or Flexi

Depending on how files are created in Adobe Illustrator or Corel Draw they will sometimes have a box around them when imported into LXi or Flexi. The box is called...

Random or Incomplete Cuts - R-Series

If your R-Series cutter is is making random or incomplete cuts, it's possible that it is receiving information too quickly to process. Make these changes for a more fluid transfer...

Adjusting the Cross Cutter Home Position for Vinyl Express Cutters

This adjustment will set the cross cutter home position value. If you replace the main board, use the following procedure to input the recorded adjustment values. How to Adjust the...

Loud R-Series Cutters Running Louder than Usual

Let's clarify. The R-Series has never been accused of being a quiet cutter. Still, there are times when first-time users are rightfully shocked by the loud noise coming from their...

Loading the Blade Holder on R-Series Cutters

We can help you successfully load the blade holder on R-Series cutters with our helpful guidance.

Video Support for R-Series Cutter Maintenance

This helpful video from SignWarehouse addresses some basic R-Series cutter maintenance considerations, including: blade, blade holder, Teflon strip and pinch rollers.

Installing a New Cutter Protection Strip

A cutter protection strips will wear out over time. The protection strip’s lifespan will also be shortened when the blade depth is set incorrectly and cutting through the material's backing....

Registration Mark Template for Graphtec Cutters

Download and print this Registration Mark Template to use in conjunction with the article: Manually Adjusting the Mark Sensor Offset for Graphtec cutters. 

ARMS Activation and Settings for Cutters

Finding and Adjusting the ARMS Activation and Settings on Your Cutter This article will help owners of the FC8000 or Q-Series vinyl cutters (Q24, 30, 42, 54, and 64) with their...

Calibrating the Mark Sensor Position for Q-Series Cutters

Here are the steps to assist you in calibrating the Mark Sensor position for Q-Series Cutters: After replacing the Auto-registration mark sensor or the main board on the FC-8000 (Q24,...

Creating Arc Text in LXi - Helpful Steps

You can master creating arc text in LXi in just a few steps: Select the Arc Text Tool. Do one of the following: Click and drag to define the radius...

Use the Outline Effect in LXi in a Few Simple Steps

Using an outline effect for objects is interesting and easily acomplished with the right method. The simple steps below will help you use the outline effect in LXi or Flexi...

Handling Frustrating Production Manager Issues

Production Manager is the translator between the designing part of your software and your cutter. Production Manager must be open in order to send a job to your cutter. You...

Necessary Periodical Services and Maintenance for 48" Printers

Necessary Periodical Services and Maintenance for 48" Printers Performing necessary periodical services/maintenance ensures stable printing quality of the PrismJet 48 / VJ-1204 Printer. This document describes the Periodical Services required...

Tool Carriage Arm Adjustment - R-Series Cutters

Master the Tool Carriage Arm Adjustment for Your R-Series Cutters  A new R-Series vinyl cutter should arrive with the tool carriage firmly locked into the track on which it slides...

Changing the Measurement Unit for LXi or Flexi Software

Changing the measurement unit for your LXi or Flexi software is important for accurate designs. Here is a simple way to do it.

Auto Serialization - VE LXi Master Plus/FlexiSIGN-PRO

What Is Auto Serialization? Auto Serialization is designed to create multiple copies of an object with a unique serial number on each copy. When using Auto Serialize, you will designate...

Creatively Working with Text in LXi - A Basic Tutorial

Creatively Working with Text in LXi Vinyl Express LXi offers all of the customization expected from professional design software. However, in order to appreciate its full functionality, user must first...

Troubleshooting Basic Vinyl Tracking Problems

A major reason for poor tracking is improper alignment of sign vinyl. Long runs will be impossible to accomplish without learning to load and align vinyl properly. Notice that there...

Skillful Contour Cutting with a 24 Inch Printer

Skillful Contour Cutting with a 24 Inch Printer It is important to realize that each graphic design application has unique elements in its Windows print driver. The interface seen here...

Setting Printer Auto-Cleaning for PrismJET or ValueJET

To set the Auto-Cleaning on your PrismJET or ValueJET Printer:  Press [Menu] Press [Right Arrow] Press [Down]  until you come to Auto-cleaning and press [Enter]; the display will now show 'Waiting Time'. Press...

Emptying a Full Waste Ink Tank on 48" Printers

If your PrismJET VJ48" or Mutoh VJ 1204 Printer is displaying a "NearFullWasteInkTank" or "FullWasteInkTank" message, it is time to replace the waste printer's waste fluid box.

Maintenance Tip: How to Clean Print Bearing Raceways

Regularly Clean Print Bearing Raceways From time to time, the bearing raceways that the print head carriage travels on will need to be cleaned and lubricated to ensure proper carriage...

Working with Multi-Color Images - Part 2: Application

In this post, we are going to learn to apply multiple layers for an image. If you need to review how to cut multi-color images (view Part 1). The "hinge...

Working with Multi-Color Images - Part 1: Cutting

Preparing an Image In this section we will review how to prepare multi-colored images in the Flexi/LXI program. This is a great way to really make your design stand out and...

Using the Path Editing Tools - Part 2 of 2

This post will cover the second set of Path Editing tools in your VE LXi or Flexi software including optimize by smooth arc, optimize by 3-point arc, make arc, reduce...

Using the Path Editing Tools - Part 1 of 2

This post will cover the first 5 Path Editing tools found within your LXi software including: point selector, straighten points, round corner, sharpening corners, and optimize by curve. Each icon...

Add Fonts to Your LXi Software

This post gives step-by-step instructions for installing additional fonts to be used by your LXi and Flexi software. When looking for fonts online, make sure that they are True Type...

Cleaning-Up Autotraced Images: Steps for Success

This article explains how LXi and Flexi users can cleanup jagged edges on autotraced images to yield the cleanest cut possible. We begin at an assumption that the reader has...

Auto-Tracing: The Power of Making Images Cuttable

VE LXi Expert, Master, and Master Plus (as well as all versions of Flexi) allow users to easily manipulate and cut vector images. However, users often want to cut raster...

Identify the Port Your Cutter Is Assigned

This article instructs users of the Vinyl Express R-Series cutter on how to identify the port your cutter is assigned for R-Series cutters. Users of other cutters may find these...

Downloading the Q Series Driver - Windows 32-bit

The Q Series Driver will allow Q24-Q160; and Qe60-Qe60+ cutter/plotters to be recognized on Windows 32-bit operating systems. Download the file to a location you can find on your computer....

Contour Cutting - Print and Cut Helpful Hints

Contour Cutting Hints and Tips The first step to contour cutting is adding a contour line to your image. This line shows as a light gray color and does not...

Diagnosing and Cleaning Clogged Printer Nozzles

Diagnosing and Cleaning Clogged Printer Nozzles Clogged printer nozzles are usually caused by one of two reasons. Head strikes Not using the printer or maintaining the printer properly. Cleaning Clogged Printer...

Finding the Correct Printer User Manuals

Download the printer user manuals that correspond with your Prismjet (Mutoh) or Value Jet (Mutoh/Vinyl Express) printer. PrismJET VJ24 or Mutoh ValueJET628 Printer User Manuals This ecosolvent outdoor durable color...

Media Feeding Method: Roll-1, Roll-2, or Sheet

Media Feeding Method: Roll-1, Roll-2, or Sheet If you have already loaded the media into your cutter (Vinyl Express Q-Series; Graphtec CE and FC Series), the MEDIA TYPE menu appears....

Installing Cloud Software on an Offline Computer

With an SAi Cloud account, your VE LXi and Flexi software is never more than a few keystrokes away. However, a customer may want to install his/her software to a...

Origin Point on Graphtec and Q-Series Cutters

The Origin Point is the position from which the machine will begin to cut when it receives a job command. Every time the cutter is initialized, the carriage should stop in front...

Recommended Settings for Q-Series and Graphtec Cutters

Let's review the recommended settings for Q-Series and Graphtec Cutters On the Q-Series, the settings we generally recommend when cutting regular vinyl (2-4 mil) are: Speed: 20 (This is up...

Pinch Roller Placement on Graphtec and Q-Series Cutters

Placement of the rollers to the outside edges of the material is important, not only because it improves tracking, but because the machine locates the pinch rollers during the initialization...

Proper Blade Depth Is Vital for Precision Cutting

Proper Blade Depth Is Vital for Precision Cutting   Blade Depth is how far the blade sticks out of the end of the blade holder and is a major factor...

Loading and Tracking on Graphtec and Q-Series Cutters

Proper Loading and Tracking on Graphtec and Q-Series Cutters Make sure your Graphtec and Q-Series Cutters are on a level surface. An unlevel surface can cause the roll of vinyl to...

Sizing Your Job

When using your VE LXi or Flexi software, the job size is controlled using the Design Central window. If you do not see the Design Central window, open it by...

Roland DG User Guides, Drivers, and Installation Manuals

Roland DGA Vinyl Cutters may only be supported by certified Roland technicians. However, customers may download the following Roland DG User Guides for these vinyl cutters for free.

Download the enduraCUT Users Manual for Setup and Instructions

This enduraCUT users manual covers setup and basic instructions applicable to the Vinyl Express enduraCUT, enduraCUT LX, and enduCUT Plus cutter/plotters. Click here to download the enduraCUT users manual.

Q-Series Driver - Windows 64-bit Operating System

Q-Series Driver - Windows 64-bit Operating System This Q-Series driver allows Q24-Q64; Q60-Q160; and Qe60-Qe60+ cutter/plotters to be recognized on Windows 64 bit operating systems. Download the file to a location...

Instructions for the Qe6000 Driver: Windows 64-bit

This Qe6000 Driver: Windows 64-bit will allow the Qe6000 to be recognized by 64-bit Windows operating systems.

Vinyl Express Qe60 Plus Manual

Download the Vinyl Express Qe60 Plus User's Manual.  

Vinyl Express Q-Series User's Manual - 24, 30, 42, 54, and 64 models

Download the Vinyl Express Q-Series User’s Manual to learn basic operations, ideal settings, and more about our professional ARMS system.   (This manual is for Q24/ Q30/ Q42/Q54/ Q64 models.)

What heater settings should I use for my ValueJET/PrismJET Printer?

Good starting points on vinyl for the ValueJet printers are 40/42/50. That would be 40 preheat, 43 platen heater, 50 dry heater.

Qe6000 Manual

The Vinyl Express Qe-6000 features tangential control which prevents distorted, rounded or lifted sharp corners. The unsurpassed cutting quality is perfect for processing highly intricate designs on a variety of...

Cutting Vinyl Effectively with Your Graphtec Cutter

Graphtec cutters do exceptionally well when cutting vinyl. Speed, accuracy, and precision are synonymous with the Graphtec name. This TNC will discuss how to make sure you understand how to...

Graphtec Cutter Maintenance

As with all mechanical equipment, there are certain steps that should be taken to minimize the wear and tear of the Graphtec plotter/cutter devices. Since maintenance is important, this TNC...

Graphtec and Q-Series Cross Cut

The cross cut function is found on Q Series plotters (Q60, Q75, Q100, Q130, and Q160) and is designed to cut perfect edges for the first vinyl graphic cut and...

Cannot Find Security Key That Matches Password

Some of our LXi Cloud users upgraded to the program when their previous version’s security hardware key (dongle) was misplaced or broken. They may have upgraded reluctantly, but they are...

Installing Your Printer

Part 1: Initial Powering of Your Printer DO NOT PUT ANY CLEANING OR INK CARTRIDGES IN THE MACHINE PRIOR TO DOING THE FOLLOWING STEPS. 1. Plug the AC Cable directly...

Cannot Open Port

“What we’ve got here is failure to communicate.” In the 1967 movie classic “Cool Hand Luke,” these words were accompanied by a harsh whipping from the prison Captain. The “Cannot...

R-Series Driver for 64-Bit Versions of Windows

Download this R-Series driver to operate your R-Series with a 64-bit version of Windows 11, 10, and 8. Click on Download this driver. A pop up may come up asking...

Auto Pre-Feed Feature in Q Series and Graphtec Plotters

The most common problem with friction-fed plotters is tracking. How do you make sure that when you load your vinyl for a 20 foot banner or custom pinstriping job, your...

R-Series Plotter Communication

There are several things that can affect the communication between the computer and the R-Series cutter: 1. The cable connection - Due the the limited memory of the R-Series model...

Vinyl Cutter Cut Quality

Here are four factors that effect cut quality: Blade Depth is a major factor in how well the machine cuts and, and along with the downforce/pressure, determines how easy or...

"Invalid Password" When Installing the LXi Software Program

The error message "Invalid Password" when installing the LXi program means that the password you're using is not for the version of the program that you have installed.