Welcome to the PrismJET 54 Gen2 support resources page. Here you will find all the essential resources for setting up and using your new second-generation 54-inch PrismJET printer. Below you will find links to the setup and training videos, ICC profiles, user manual, warranty, other support resources, and contact information for SIGNWarehouse Product Support.

PrismJET 54 Gen2 Support, Setup, and Training Videos

Please begin your experience with your new PrismJET 54 Gen2 printer by viewing the setup videos. They're broken up into basic and advanced training videos. The Basic setup & training video consists of nine segments that walk you through stand assembly, loading media, printer registration, control panel settings, installing software, using ICC profiles, basic color management, and recommended maintenance.

The advanced setup & training video covers automatic bi-directional head alignments, the media barcode feature, the select nozzles feature, and the optional bulk ink adapter and media take-up system.

PrismJET 54 Basic Setup & Training Video
PrismJET 54 Advanced Setup & Training Video

ICC Profiles

To optimize your experience with the PrismJET 54 Gen2, we've created a library of custom ICC profiles. The output profiles are optimized for the TruPoint print head and EnduraINK Pro ink. The current ICC profile library includes profiles for PrismJET vinyls, PrismJET banner media, ORAJET vinyls, Sihl canvas and photo paper, supported holographic and reflective vinyls, and more. For detailed instructions on installing and using ICC profiles, please refer to the Basic Setup Video. All profiles are for use in LXI RIP Design and Flexi Sign & Print RIP software.

PrismJET 54 Gen2 ICC Profiles. Updated April 1, 2022

Flexi Profiles for MUTOH driver: Updated May 5, 2022

August 5, 2022 Update: PrismJET 229 & DAF Backlit Film.

September 26, 2022 Update: Logical Color printable HTV

User Manual & Warranty

For complete documentation on proper use of your PrismJET 54 Gen2 printer, please refer to the User Manual. The manual contains detailed instructions in setup and installation, use of the extensive control panel menus, and recommended maintenance and cleaning. For questions regarding warranty coverage, including specific, parts-based recommended maintenance, please refer to the PrismJET 54 Gen2 warranty document.

PrismJET 54 Gen2 User Manual
PrismJET 54 Gen2 Warranty
PrismJET 54 Gen2 Extended Warranty

Software Tutorials

In the world of digital graphics, any equipment purchase is limited by users' mastery of the associated design and production software. This is equally true of PrismJET printers, which come bundled with LXI RIP Design software. The resources above will help you get up and running. But to maximize your experience with large format printing, you'll want to master the extensive features in LXI. Click here to access our extensive LXI video tutorial library

How to Get Help

PrismJET 54 Gen2 printers come with one year of complimentary Gold Support. If you get stuck at any point in installing or using your printer, we’re here to help. Just CLICK HERE to submit a ticket for SIGNWarehouse Product Support. You will need to do this from your SIGNWarehouse account login or create an account in SIGNWarehouse.com before submitting a support ticket. Please include your daytime contact information, product, and the nature of your problem.

THANK YOU for your purchase! We hope you enjoy creating beautiful printed graphics with your PrismJET 54 printer.