Daily and Weekly Printer Preventative Maintenance
Running a successful printing business takes more than just owning the right equipment and supplies and having a lot of customers. It's also about properly using and maintaining your equipment,...
Support
Whether you're looking for recommendations, how-to guides, or ways to improve your printing experience, we’ve got you covered with expert insights and practical solutions.
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Downloading the Correct Printer ICC Profiles
Download the printer ICC profiles that correspond with your PrismJET, Mutoh ValueJET, or XpertJet printer. After downloading the zipped folder, extract all files to your desktop or into a folder...
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MUTOH UV-LED Printer Firmware Update
You may have noticed some changes with MUTOH Graphtec plotter printers. They have started selling their XpertJet Series. The new XpertJet models build on MUTOH’s tradition of ground-breaking innovation and...
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Recovering Idled Printers & Recommended Maintenance
All wide format printers need to be used every week! Regular and consistent ink flow is key to maintaining a wide format solvent printer. This means that you need to...
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How Do I Set My Printer's IP Address?
The instructions for setting your MUTOH or PrismJET printer's IP address are included in the PrismJET VJ54 setup video. For your convenience, we've posted an excerpt from that video here....
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PrismJET VJ54 Warranty for Parts & Labor
Explaining the PrismJET VJ54 Warranty The PrismJET VJ54 comes with a one year on-site parts and labor warranty. Extended warranties are available through our sales or Product Support departments. The...
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PrismJET VJ54 Setup Videos for Continuing Support
Unboxing Remove the stand parts from the smaller of two boxes. Use setup guide (found in the larger box) to confirm receipt of all parts and hardware. Assemble stand by...
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Large Format Printer Upkeep, Support, and Maintenance
These instructions for proper large format printer upkeep can be applied to most large format printers. Read the manual for your specific printer model for more detailed instructions. Daily Use...
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Print Color Issues - Match by Output
SignWarehouse proudly stands by the performance capabilities of each printer we sell. However, we understand the frustration expressed by customers when the color of their prints don't match that shown...
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A Helpful Guide for 54 Inch Printer Setup
Download print-friendly Start Up Guide These instructions will guide you through proper setup of your new 54 Inch printer setup for the PrismJET VJ-54 or Mutoh ValueJET VJ 1324X printer and should...
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Daily and Weekly Printer Preventative Maintenance
Running a successful printing business takes more than just owning the right equipment and supplies and having a lot of customers. It's also about properly using and maintaining your equipment,...
-
Downloading the Correct Printer ICC Profiles
Download the printer ICC profiles that correspond with your PrismJET, Mutoh ValueJET, or XpertJet printer. After downloading the zipped folder, extract all files to your desktop or into a folder...
-
MUTOH UV-LED Printer Firmware Update
You may have noticed some changes with MUTOH Graphtec plotter printers. They have started selling their XpertJet Series. The new XpertJet models build on MUTOH’s tradition of ground-breaking innovation and...
-
Recovering Idled Printers & Recommended Maintenance
All wide format printers need to be used every week! Regular and consistent ink flow is key to maintaining a wide format solvent printer. This means that you need to...
-
How Do I Set My Printer's IP Address?
The instructions for setting your MUTOH or PrismJET printer's IP address are included in the PrismJET VJ54 setup video. For your convenience, we've posted an excerpt from that video here....
-
PrismJET VJ54 Warranty for Parts & Labor
Explaining the PrismJET VJ54 Warranty The PrismJET VJ54 comes with a one year on-site parts and labor warranty. Extended warranties are available through our sales or Product Support departments. The...
-
PrismJET VJ54 Setup Videos for Continuing Support
Unboxing Remove the stand parts from the smaller of two boxes. Use setup guide (found in the larger box) to confirm receipt of all parts and hardware. Assemble stand by...
-
Large Format Printer Upkeep, Support, and Maintenance
These instructions for proper large format printer upkeep can be applied to most large format printers. Read the manual for your specific printer model for more detailed instructions. Daily Use...
-
Print Color Issues - Match by Output
SignWarehouse proudly stands by the performance capabilities of each printer we sell. However, we understand the frustration expressed by customers when the color of their prints don't match that shown...
-
A Helpful Guide for 54 Inch Printer Setup
Download print-friendly Start Up Guide These instructions will guide you through proper setup of your new 54 Inch printer setup for the PrismJET VJ-54 or Mutoh ValueJET VJ 1324X printer and should...
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Installing ICC Profiles for Mutoh Printers
Find helpful step by step-by-step guidance for installing ICC profiles for Mutoh printers. Installation Locate your downloaded folder containing the ICC Profiles This will be a zipped folder Right click...
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Maintain Peak Printer Performance from Your PrismJET
The best way to maintain peak performance from your PrismJet 48 or VJ-1204 54" printer is to print daily. At a minimum, you must print at least every week. Not...
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How to Properly Adjust Auto-Cleaning on 426UF
It is important to use and clean your ValueJet-426UF regularly to avoid unwanted drying and clogged nozzles caused from sitting idle. For this reason, the printer’s Virtual Status Monitor (VSM)...
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PrismJET VJ24X/Mutoh VJ628X Support Documents
Here are your essential support and startup documents for printing with White, Metallic, and Fluorescent ink with your PrismJET VJ24X printer. These resources are posted here for your convenience and...
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Helpful 24 Inch Printer Maintenance Videos
Use these videos along with your user manual instructions found in the user manual to keep your cutters in peak performance. These videos do not replace the instructions in your cutter manuals,...
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Necessary Periodical Services and Maintenance for 48" Printers
Necessary Periodical Services and Maintenance for 48" Printers Performing necessary periodical services/maintenance ensures stable printing quality of the PrismJet 48 / VJ-1204 Printer. This document describes the Periodical Services required...
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Skillful Contour Cutting with a 24 Inch Printer
Skillful Contour Cutting with a 24 Inch Printer It is important to realize that each graphic design application has unique elements in its Windows print driver. The interface seen here...
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Setting Printer Auto-Cleaning for PrismJET or ValueJET
To set the Auto-Cleaning on your PrismJET or ValueJET Printer: Press [Menu] Press [Right Arrow] Press [Down] until you come to Auto-cleaning and press [Enter]; the display will now show 'Waiting Time'. Press...
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Emptying a Full Waste Ink Tank on 48" Printers
If your PrismJET VJ48" or Mutoh VJ 1204 Printer is displaying a "NearFullWasteInkTank" or "FullWasteInkTank" message, it is time to replace the waste printer's waste fluid box.
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Maintenance Tip: How to Clean Print Bearing Raceways
Regularly Clean Print Bearing Raceways From time to time, the bearing raceways that the print head carriage travels on will need to be cleaned and lubricated to ensure proper carriage...
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Diagnosing and Cleaning Clogged Printer Nozzles
Diagnosing and Cleaning Clogged Printer Nozzles Clogged printer nozzles are usually caused by one of two reasons. Head strikes Not using the printer or maintaining the printer properly. Cleaning Clogged Printer...
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Finding the Correct Printer User Manuals
Download the printer user manuals that correspond with your Prismjet (Mutoh) or Value Jet (Mutoh/Vinyl Express) printer. PrismJET VJ24 or Mutoh ValueJET628 Printer User Manuals This ecosolvent outdoor durable color...
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What heater settings should I use for my ValueJET/PrismJET Printer?
Good starting points on vinyl for the ValueJet printers are 40/42/50. That would be 40 preheat, 43 platen heater, 50 dry heater.
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Installing Your Printer
Part 1: Initial Powering of Your Printer DO NOT PUT ANY CLEANING OR INK CARTRIDGES IN THE MACHINE PRIOR TO DOING THE FOLLOWING STEPS. 1. Plug the AC Cable directly...
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