Over 60+ Years of Expert Service
SignWarehouse Service Center
Expert support for color accuracy, equipment performance, and advanced workflows.
Request Service- JUMP TO:
- Brands we service
- Our Services
- Service Request
- FAQ
Expert Service for Leading Printer Brands
OUR SERVICES
Color Management Services
Get consistent, accurate color on every print. Our color management services take the guesswork out of your workflow. Let us help you optimize the quality and efficiency of your print production.
OUR SERVICES
Equipment Diagnostic & Repair Services
Don't let downtime slow your business. Our factory-certified technicians expertly diagnose and repair your sign-making equipment so you can get back up and running fast.
OUR SERVICES
Advanced Process Training
Take your team's skills to the next level. Our hands-on training covers the techniques and best practices that help you produce better output, reduce waste, and run a more efficient shop.
OUR SERVICES
Professional In House Training
Get hands-on training from our professional tech support team, right here at SignWarehouse. Get the most from your equipment with personalized instruction covering operation, maintenance, and general print & cut workflows. Training is available for MUSE and Graphtec vinyl cutters, LXi 26, Mimaki 330-Series, and PrismJET 54 Gen 2 Printers. Schedule your visit today!
-
Minimum 1 Hour Service Fee
Out-of-warranty and second-hand equipment services are subject to a per-incident fee. Fees apply per service request and will be communicated prior to work being performed. Some services are provided complimentary to PRO Members.
Service Request Form
Complete the form below and our amazing support team will get back to you.
FREQUENTLY ASKED QUESTIONS
What brands are eligible for support?
Printers: PrismJET, MUTOH, and Mimaki.
Vinyl Cutters: Vinyl Express, MUSE, Graphtec, GCC, Roland, and MUTOH.
Software: LXi, Flexi, and RasterLink.
How long does it take to receive a response after submitting a ticket?
During business hours, you can expect to receive a response within 60 minutes.
Can I submit multiple service requests for different devices?
Yes! If all of your devices are within the covered brands list, you can submit a ticket for multiple.
Charges may vary depending on services provided.
Do you offer remote support or on-site service?
Yes. Remote support is available to the entire United States, based on technician availability.
On-site services are only available to the contiguous United States, based on technician availability.
Is training available for new equipment installations?
Basic setup is typically included with the purchase of your device. However, additional application services are available after the fact.
What equipment is covered by Professional In House Training?
In-house training is available for MUSE and Graphtec vinyl cutters, LXi 26, Mimaki 330-Series printers, and PrismJET 54 Gen 2 printers. Sessions cover operation, maintenance, and general print & cut workflows.
Where does Professional In House Training take place?
Training is held at SignWarehouse in Denison, Texas, with our professional tech support team.
How do I schedule Professional In House Training?
Submit the Service Request Form on this page and choose “Professional In House Training” under Service Category Options. Our support team will follow up to schedule your visit.
What if I don’t have my sales order number?
Charges for services may depend on qualifying equipment purchase.
If you submit your request without a sales order or serial number, please allow extra time to determine eligibility.
Can service requests be submitted for second-hand equipment?
Yes. You can submit a service request on any qualifying equipment brand.
Printers: PrismJET, MUTOH, and Mimaki.
Vinyl Cutters: Vinyl Express, MUSE, Graphtec, GCC, Roland, and MUTOH.
Software: LXi, Flexi, and RasterLink.
- JUMP TO:
- Brands we service
- Our Services
- Service Request
- FAQ
Shop our brands
