SignWarehouse Shipping Policy

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Free Shipping on Most Online Orders Over $199

In-stock supply orders over $199 and under 69 pounds are shipped Ground to the lower 48 United States. The limit is based on dimensional weight, due to carrier restrictions on ground shipping.

No promotion codes are needed. There's nothing extra you have to enter during online checkout to get the free shipping promotion for online orders over $199 and under 69 pounds.

Exceptions to Free Shipping

  • Phone orders are excluded from receiving free shipping. Please place your qualifying orders online.
  • Free shipping does not apply to shipments to Alaska, Hawaii, United States territories, APO/FPO locations, or International destinations.
  • Equipment does not qualify for free shipping.
  • Orders over 69 pounds do not qualify for free shipping.
  • Manufacturer drop shipments do not qualify for free shipping.

Shipping Details

  • Order cut-off time: Orders received Monday through Friday before 5:30 PM Central Time will ship the same day for online orders, except holidays and circumstances beyond our control (weather, carrier issues, etc.). Manufacturer drop shipments are excluded.
  • Rush Shipping: For an additional charge, you can select faster shipping options. However, these shipments are not guaranteed, and no refunds of any kind will be granted.
  • Overnight Orders (Next Day Air): Orders must be placed before 12 PM CT to be shipped the same day. Orders placed after 12 PM CT will be processed and shipped the following business day.

Will Call/Pickup Details

Yes, we offer Will Call/Pickup. Feel free to give our team a call, they'll be more than happy to assist you. Phone Number: 903-462-7700

  • No minimum order
  • 2 hour pick time
  • Orders placed by 2:00 pm can be picked up same day
  • Will call orders not claimed within 10 business days will be cancelled and restocked
  • Prepay only

Ship Protection Plus – Delivery Guarantee

Add our Delivery Guarantee to your order. If an eligible item is lost or damaged before confirmed delivery, SignWarehouse will, at its option, replace the item or refund the item’s purchase price. Terms, exclusions, claim deadlines, and documentation requirements apply.

Ship Protection Plus is added to your cart automatically and can be removed before you complete your purchase. For more details, check out our Shipping FAQs.

International Orders:

Orders shipped outside the United States may be subject to additional customs fees, duties, or taxes upon delivery. These charges are determined by the destination country's customs authorities and are the responsibility of the recipient.

Important Details

Weight limits are based on dimensional weight due to carrier restrictions on ground shipping.

Transit and delivery times could be different from other available shipping options. Learn more about DIM Weight.

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