- The total cost of the LED digital sign you're selling.
- The average daily traffic past their location, which can likely be found online or from the city.
- The customer's average sale amount (Total annual sales/number of sales) If the customer doesn't know their average, play the high-low game with them until they feel you both have the correct average sale amount
- The company's annual advertising budget and where it is spent (direct mail, magazines, TV or cable, off-premises billboards, newspapers, etc.)
- What response rate do they expect from the forms of advertising they are now using?
- Out of that response rate, how many were actually converted into customers?
Sell More Signs Using Return On Investment Analysis
The old-schoolers know it as pencil selling. My business education taught me to call it return on investment (ROI) analysis. Whatever you know it as, this method takes your prospective customer through the math involved of the cost of their sign purchase versus the return.
Take, for example, the purchase of an LED sign. Buying a digital sign is a sizable investment, but it definitely carries a great return. That equation just might be what you need to help your customer get over the "sticker shock" they experience when they see the price tag on an LED sign.
Getting Started with ROI
The first step in convincing your customers using the ROI analysis method is knowing their business and developing a relationship with the customer. This is done by spending time with them, asking questions and understanding the business. Once you have that info you can present a proposal that accurately justifies the cost and increases your odds of sealing the deal.
If your customer has already agreed to a pre-qualified price range, you can't use the ROI method. Also, be careful not to give your pitch too early. The pitch is best presented when the customer is staring at the price, perhaps mouth-agape. This is when they need to know that what they are about to spend is justified.. And in doing so, avoid technical jargon like "due to the ROI analysis" and opt for common language like "this is how the product can pay for itself." You'll find your results much better.
What You'll Need to Know